Hospitality Ready: Essential Workplace Skills
Price range: £120.00 through £145.00 + VAT
Description
Give new hospitality employees a consistent, accredited induction that strengthens safety, food hygiene, communication and teamwork, reduces management time, supports compliance and helps staff become productive, confident team members quickly.
Hospitality Ready: Essential Workplace Skills is a package of seven short online courses designed to provide new starters with the essential knowledge and skills they need to work safely, confidently and effectively in a hospitality environment.
The Highfield-accredited courses cover Communication, Basic Food Hygiene Level 1, Display Screen Equipment Equality and Diversity, Fire Safety, Personal Development, Team Working, and Communication.
Learners can complete the courses online at their own pace or attend an NLT Training Services’ centre for an additional £25, and complete the full programme in one day.
It is an ideal induction package for employees who are new to hospitality or starting a new workplace role.
- Basic Food hygiene Level 1
- Display Screen Equipment
- Equality & Diversity
- Introduction to Fire Safety
- Personal Development
- Team Working
- Communication
For an additional cost, you may also wish to add the following courses:
- Basic Food Hygiene Level 2
- Personal Licencing Level 2
- Emergency First Aid At Work
Communication
This 30 – 40 minute online training course is designed to highlight the importance of effective communication in busy hospitality environments, and its integral role in company culture and business success. Key learning topics include:
- Understanding the two-way communication cycle
- Identifying and overcoming common communication barriers
- Best practices for connecting with teams and clients
- Building confidence in verbal and non-verbal interactions
Basic Food Hygiene Level 1
A 2 to 3-hour introductory online training designed for low-risk food handlers, front-of-house staff, or new employee inductions. It is designed to ensure employees gain a firm grasp of the importance of food hygiene and knowledge of the systems, techniques, and procedures involved
Display Screen Equipment
This e-learning Display Screen Equipment (DSE) course is a 20 – 40 minute interactive online training programme. It teaches employees how to set up workstations safely and ergonomically to prevent health issues like back pain, eye strain, and repetitive strain injuries.
Equality & Diversity
This 30-minute online course is ideal for new employees as part of their workplace induction. It introduces the principles of equality, diversity and inclusion, helping learners understand the importance of equal opportunities and fair treatment at work.
The course also explains the legal and ethical responsibilities that support inclusive workplaces, equipping learners to recognise discrimination, promote fairness and contribute to a respectful working environment.
Introduction to Fire Safety
This 20 – 40 minute online course teaches employees how to identify fire hazards, prevent incidents, and respond safely during emergencies.
Personal Development
This 30-minute online course helps individuals understand their emotions, strengths, and weaknesses. By enhancing self-awareness, learners can improve personal and professional skills, embrace change effectively, and positively impact all aspects of their lives.
Team Working
Ideal for new starters where an understanding of team working is required. This short online course is ideal for use as part of the on-programme element of the apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
The package is available is undertake remotely or at an NLT training centre
