ILM Certificate in First Line Management Training Course
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Course Objectives
• To assist participants in gaining the knowledge required by a Manager
• To develop management skills in order to make an effective contribution to the company’s success
Designed For
Practising First Line Managers
Course Content
The programme consists of 120 guided learning hours, 20 notional credits over a 2 year period made up of 15 x 1 day workshops covering the following topics:
Mandatory Units
• Problems and Making Decisions
• Understanding Change in the Workplace
• Planning change in the Workplace
• Achieving Objectives through Time Management
PLUS Optional Units to the Value of 13 credits
• Coaching & Training your Work Team
• Working with Costs & Budgets
• Introduction to Leadership
• Organising and Delegating
• Building the Team
• Motivating to Perform in the Workplace
• Developing Yourself & Others
• Managing Health & Safety at Work
• Recruiting, Selecting and Inducting New Staff in the Workplace
• Understand the Communication Process in the Workplace
• Giving Briefings and Making Presentations in the Workplace
• Managing the Employment Relationship
• Managing Conflict in the Workplace
• Managing Stress in the Workplace
• Effective Meetings for Managers
Location:
NLT Training or employers premises
if suitable
Duration:
15 Days
